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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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rhonda helms

March 31, 2026

5  out of  5
rating by rhonda helms
"Purchased a new vehicle and I needed to add to my insurance and remove the old vehicle. The call was quickly answered and the change was made in a matter of minutes. What made the transaction better was the personable interaction."
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mark barrand

March 20, 2026

5  out of  5
rating by mark barrand
"Keisha went out of her way to help me with getting details on my policies with State Farm. She was responsive and accurate."
We responded:
"Thanks , Mark. So glad Keisha was able to help you out. Lad "
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Car Biz

March 17, 2026

5  out of  5
rating by Car Biz
"Thank you Connor for helping me with my move. You expedited the changes and contacted me and kept me updated and I appreciate you so much. You have always been a joy to work with you. Also save me some money thank you so much.V. Harris"
We responded:
"Thanks, Vicki. Missy is great and definitely an asset to me. Appreciate you!"
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Don Davis

March 16, 2026

5  out of  5
rating by Don Davis
"Been with them for several years. Had questions about homeowners. Answered quickly and to my satisfaction. It's why I stay here instead of shopping around."
We responded:
"Thank you, Don. Was happy to personal address your questions today. Thank you so much for trusting me and my team with your insurance. Lad"
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Whitney Scott

March 11, 2026

5  out of  5
rating by Whitney Scott
"Conner and Dustie really hit the mark for me. They both made switching to state farm such a easy, hassle-free experience."
We responded:
"Thank you, Whitney. I am not surprised you received excellent service from Dustie and Conner. Glad you changed your insurance to me and my team. Lad"
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Linda Blanshan-Conrady

March 2, 2026

5  out of  5
rating by Linda Blanshan-Conrady
"Connor was so polite and helpful, he saved me over $2000 on my homeowners insurance! Good bye allstate."
We responded:
"Linda - so glad to have you covered at Lad Drago State Farm. Conner is great and helpful. Please tell all of you friend about us. Lad"
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Donna Thompson

February 27, 2026

5  out of  5
rating by Donna Thompson
"Aaron Allan Rea was absolutely amazing!! Thank you for taking care of my personal life insurance needs. No underwriting and that as great. What an awesome policy. Lad Drago, State farm, has been taking care of me for years since my Dad, W. A. Thompson, passed away over 12 years. He was a State Farm Agent for over 66 years. Lad and his team (Aaron) have been watching out for me. I appreciate you guys so much!!!"
We responded:
"Thank you, Donna. Glad to have you as a customer. Lad"
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Jon Taulbee

February 27, 2026

5  out of  5
rating by Jon Taulbee
"Absolutely first class Dustie was wonderful to work with"
We responded:
"Thank you, Jon. Dustie loves taking care of our customers. Lad"
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Rob Rogers

February 19, 2026

5  out of  5
rating by Rob Rogers
"Special thanks to Logan and Conner who both jumped in to help me quickly resolve a car issue. Very appreciative of how you responded and helped me to get everything set up. Thank you! I had another great experience working with Conner today. Dealing with an accident, and he was again very helpful! Much appreciated!"
We responded:
"Rob - sometimes it takes two to get the job done. Glad Conner and Logan were able to team up to get your issue resolved. We are always here for you. Thanks - Lad"
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Justin langston

February 18, 2026

5  out of  5
rating by Justin langston
"Connor was a big help and took care of what I needed in a quick manner."
We responded:
"Conner is great. Thank you for recognizing him. Appreciate your business. Lad"
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Claire Forrest

February 18, 2026

5  out of  5
rating by Claire Forrest
"Keisha was such a great help! Highly recommend working with her!"
We responded:
"Thank you, Claire. Appreciate your business. Lad"
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Lynnette Muleady

February 7, 2026

5  out of  5
rating by Lynnette Muleady
"Logan was great helping me make necessary changes to my policy. He is knowledgeable and prompt in his follow up. He also is just a pleasure to work with. Everyone in Lad's office has been great to work with and I highly recommend this team!"
We responded:
"Thank you, Lynnette. Logan is a fantastic customer service representative. Glad your experience with him was awesome. Lad"
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Sabita

January 28, 2026

5  out of  5
rating by Sabita
"I had a great experience with the insurance company. Mr. Logan was very helpful and honest to describe the policies."
We responded:
"Thanks, Sabita. Logan is definitely helpful and honest. He strives to give the best advice advice. Thanks - Lad"
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Roylee

January 27, 2026

5  out of  5
rating by Roylee
"Awesome customer service. Thanks for all your help Logan in handling getting the coverage I needed."
We responded:
"Roylee - thank you for your business. Logan is great at working with our customers to give them the best value. Glad you had an awesome experience with my team. Lad"
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David Kahalley

January 26, 2026

5  out of  5
rating by David Kahalley
"We’ve worked together for years. His staff is fantastic and I’ve never hesitated to refer them business. Courtney was especially helpful today and deserves a raise. 😁"
We responded:
"Thanks, David. Appreciate you and your family trusting us with your house and car insurance. Lad"
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Robin Peters

January 23, 2026

5  out of  5
rating by Robin Peters
"After years of non- engaged insurance agents I have found Lad Dragon's office to restore my confidence integrity, and caring for the individual client needs. I highly recommend both for personal and your business needs. Conner was a great help."
We responded:
"Robin - it was great meeting with you and John today to discuss your coverages and insurance needs. Thank you for trusting me and my team with your personal insurance and the insurance for the Copper Kettle. Lad"
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Sarah Dominick

January 22, 2026

5  out of  5
rating by Sarah Dominick
"Amazing service! My agent Allison had to update my insurance cards and binder paperwork FOUR times and handled it within minutes each time with no hesitation. So helpful, patient, and efficient. Truly outstanding customer service!"
We responded:
"Thanks, Sarah. Allison is pretty awesome! So glad she was able to give you outstanding service. Please tell all of your friends and coworkers about Allison and Lad Drago State Farm. "
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The Jarreau Effect Live

January 16, 2026

5  out of  5
rating by The Jarreau Effect Live
"Great team! My experience is always pleasant and informative! Thank you Antonio and Keisha!"
We responded:
"Thank you for recognizing Keisha and Antonio. Both of them take it to the next level with service. Lad"
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Heather Ross

January 16, 2026

5  out of  5
rating by Heather Ross
"Google only lets you leave one review so i'm editing this to include two! :) Conner did an amazing job with our new car insurance. He was so helpful and even saved us a good bit of money, too! Highly recommend! ✨️ Kaila is awesome! She handled my stressful accident situation very efficiently and it was way less of a hassle. Much appreciated! ✨️"
We responded:
"Kaila is a rockstar!! So blessed to have her on my team helping customers like you. Thank you for your business. Lad"
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Marquetta Henderson

January 10, 2026

5  out of  5
rating by Marquetta Henderson
"Lad and his team provide exceptional service. They take the time to truly understand our family’s needs and offer thoughtful coverage with yearly check-ins that give us peace of mind. When my daughter moved to Georgia, Conner personally connected us with a reliable agent and ensured her needs were met. The entire team is knowledgeable, responsive, and a pleasure to work with. Alison and Conner tag-team to handle everything quickly and efficiently. Highly recommend!"
We responded:
"Marquetta - thank you for recognizing the awesome service provided by Conner. He really cares about giving our customers outstanding service and a great value. Thanks you for your business - Lad"
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george mitchell

January 9, 2026

5  out of  5
rating by george mitchell
"A shout out to Ladd Drago and team State Farm, insurance in Spanish Fort - they are the best in customer service !"
We responded:
"George - I concur - the best in customer service. Thanks for this shoutout - Lad"
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Tina Green

January 8, 2026

5  out of  5
rating by Tina Green
"Excellent customer service. Logan was helpful and responsive. I would highly recommend them!"
We responded:
"Thank you, Tina. Sarah is awesome and really cares about our customers. Thank you for your business. Lad"
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sherry Holley

January 7, 2026

5  out of  5
rating by sherry Holley
"Yes Chad was my agent he was so helpful finding us auto insurance at a great price thank you Chad"
We responded:
"Hi, Sherry. So glad we were able to give you a great value - awesome coverage at a competitive price! Thank - Lad"
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Jeremy Champion

December 29, 2025

5  out of  5
rating by Jeremy Champion
"Agent truly cared about helping my family get the most affective coverage for the lowest cost."
We responded:
"Jeremy - my team takes this business personally. Each one of them really cares about getting it right for our customers. Glad you got to experience this. Lad"
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Sam Swanson

December 23, 2025

5  out of  5
rating by Sam Swanson
"Ross has been a huge help navigating the insurance policy world. Great communication and always available when I need answers."
We responded:
"Sam - appreciate the great review. We are the best when it comes to customer service!! Thanks - Lad"